Privacy and Cookie Notice
Last updated: October 10, 2024
This Privacy and Cookie Notice (“Privacy Notice”) describes how Artwrp and its signature services, (collectively, “inkupp”, “we”, “our”, or “us”), collect, use, and share your personal information when you use and access our websites and mobile sites (“Sites”), applications (“Apps”), services, and other tools we offer (collectively “inkupp Services”). This Privacy Notice also gives information about the rights and options you have to control your personal information.
This Privacy Notice applies to all users of our Artwrp Services, including unregistered and registered consumer users, business users, and employees of business users, designer contributors, customers, and potential customers (collectively, “user”, “you” or “your”), and to all Artwrp Services that link to this Privacy Notice.
Please keep in mind that this Privacy Notice does not apply to personal information collected by third-party websites and apps that may post links or advertisements on or otherwise be accessible from our Sites and Apps. We advise you to read the privacy notices of these third parties when you visit their websites or apps in order to understand how such third parties collect and use your personal information.
We encourage you to read this Privacy Notice carefully and to consult it on a regular basis when using the Artwrp Services. If you have any questions about this Privacy Notice or our privacy practices, please contact us by emailing glennhe19970711@gmail.com.
Who is responsible for collecting and using your personal information
The Artwrp Services and are independently responsible for collecting, using and disclosing your personal information when providing you with the Artwrp Services you requested. digital and design needs all over the world. We using your personal information to bring you with specific Artwrp Services, appropriate arrangements are in place and you can reach out to each Artwrp entity to enforce your privacy rights.You can reach out to us at any time by sending an email to glennhe19970711@gmail.com.
What personal information we collect
Personal information is all information that identifies you directly or in combination with other information. Personal information does in general not include information concerning a legal person or entity.
Artwrp offers you a wide range of services to bring together your print, digital and design needs. Depending on how you use the Artwrp Services, we collect and use personal information that you provide to us, automatically or otherwise. If you are a registered user, we link personal information that we automatically collect when you use the Artwrp Services to other personal information we collect about you. Below we explain which personal information we collect and use, and for which purposes.
| Categories of personal information | Description |
| Account Information | Personal information we collect when you register for an account on our Sites and Apps, including:first and last name;e-mail address;password. |
| Technical Information | Personal information we automatically collect when you visit, access or navigate our Sites and Apps, including:your IP address;information about your computer’s hardware and software (for example, the type of operating system, the browser you use, the versions of the application or software, and language settings);location information (inferred from your IP address, such as country, state and/or city);URL requested;log information;browser type;browser history (such as the webpage that led you to our Sites and/or Apps);online identifiers such as cookie data or data collected with other similar technologies.For more information about how we use these technologies, please see How we use cookies below. |
| Usage Information | Personal information we automatically collect about your activities on our Sites and Apps, including:the date, time and pages you visit;how you use our inkupp Services and access its contents (such as search history, clickstream data, access logs and other usage data regarding your interactions with our Sites and Apps, and our marketing emails and online ads);session replay recordings (such as mouse movements, clicks, key touches, typing, and scrolling). |
| Transaction Information | Personal information you provide when you place an order or request a inkupp Service, including:your shipping, billing, and payment information (such as credit card or bank account details). You can also choose to store your credit card or other payment information in your inkupp account to make it easier to purchase products or services from our Sites and Apps in the future;tax information and information to verify your identity where required by local laws (such as passport, ID card or driver’s license information);purchase and transaction history;telephone number;email address. |
| Content Information | Personal information you provide when you upload and share content (“Content”) with us or other users within our Sites and Apps or to personalize products and services, including:images;photos;logos;videos;music tracks;content-related information such as time and place of the content creation, tags and similar information stored by your device;content of reviews you write;any other content you choose to provide or upload when using the inkupp Services. |
| Profile Information | Personal information you share with us when you create a profile, including:your gender;country;preferred language;other information about your interests and preferences, including favorite templates and work on designs or products;content you choose to make available to other users, such as your professional background, time zone, location, avatar, design concepts and templates, service offerings, and messages and testimonials. |
| Communication Information | Personal information you provide and we automatically collect when you contact our customer service teams (e.g. chat(bot), email or phone) or communicate with us by other means (e.g. social media, text), including:first and last name;email address;phone number;subject matter;description;content of correspondence;data exchanged with you by telephone, chat or other means of communication;call recordings. |
| Marketing Information | Personal information you provide to receive marketing materials about our products and services, including:name;email address;phone number;marketing and communication preferences;social media profile(s). |
| Forms Information | Personal information you provide when you choose to participate in sweepstakes, contests or surveys, including:name;email address;phone number;other relevant personal information as explained in the sweepstake, contest or survey.If you participate, we may publicly disclose that information. |
With Which Parties We Share Personal Information
Where relevant and necessary, we provide your personal information to the following trusted third parties or service providers:
- Third-party service providers to support us in operating our Sites and Apps, and providing the inkupp Services, including website and platform hosting companies, IT service providers, marketing and analytics providers, payment processors, fraud detection and prevention companies, order fulfilling and delivering service providers, session replay and chat technologies providers, machine learning providers, and other commercial partners to provide and improve our inkupp Services.
- Group companies that support us in providing the inkupp Services and the processing of your personal information for the purposes described in this Privacy Notice.
- Our partners if you choose to receive products or services from our partners. In such cases, our partners have access to and process your personal information. We also share your personal information where you direct us as part of the inkupp Services to share your personal information with another user or to a third-party service provider to integrate our inkupp Services with a service that such user or third party may provide, for example, with a third-party printing partner or third-party designers who may assist you with your website, logo or product designs, website builder or web development service provider so that they can provide you with a service.
- Law enforcement agencies, courts, regulators, government authorities, and other similar public authorities or third parties when this is necessary to comply with a legal obligation or when we have legitimate business interests to do so, for instance, to protect our or a third party’s rights and interests.
- Professional advisors when we have legitimate business interests to do so, for instance, to obtain legal advice or to assist us with a criminal or regulatory investigation.
- Third parties in connection with investments, reorganizations, restructurings, mergers, bankruptcy, insolvency events, joint ventures, sale of shares or assets, or similar events. It is our legitimate business interest to share relevant and necessary data to enable such investments, reorganizations, restructurings, mergers, bankruptcy, insolvency events, joint ventures, sale of shares or assets, or similar events.
How to Exercise Your Rights
You have certain rights to control how your personal information is used. Depending on the applicable law, these may include the right to:
- Access: Access your personal information and obtain a copy of the personal information we hold about you.
- Rectify: Correct or update inaccurate or incomplete personal information.
- Erasure: In certain situations, request that we erase your personal information.
- Object: In certain situations, object to the processing of your personal information.
- Portability: In certain situations, receive your personal information in a reusable electronic format.
- Restrict: In certain situations, restrict or block the processing of your personal information.
- Withdraw consent: Withdraw your consent where we processed your personal information based on your prior consent.
We may ask you to verify your identity before taking further action on your request. We also rely on you to make sure that the personal information you provide is complete, accurate, and up-to-date. Please let us know of any changes to or inaccuracies in your personal information by sending an email to glennhe19970711@gmail.com
If you have a inkupp account, you can access, update, and remove the personal information available in your account and change your preferences by going to your account settings page. You can also contact our Customer Care team by using any of the methods listed in the “How to Contact Us” section below.
What Happens When You Request Your Account to be Deleted?
After we have verified your identity in response to your deletion request, we will close your Artwrp account and erase your personal information from our systems. Please note, however, that we may be allowed or required by law to keep certain information (e.g., records of transactions or shipments), for instance, to comply with legal record-keeping and tax obligations. After we process your deletion request, you will immediately lose access to:
- Your inkupp account;
- Your inkupp account login and password;
- Order history with any inkupp Services;
- Products you have designed and stored, and inkupp Services you have used;
- Uploaded images, any stored designs, and other content with any inkupp Services.
Please be aware that deleting your Artwrp account is a permanent change and cannot be reversed.
1. Information We Collect
We may collect information about you in various ways. The information we may collect includes:
- Personal Data: Includes information that can identify you personally, such as your name, mailing address, email address, and phone number, which you voluntarily provide when registering on our site or participating in site-related activities (such as online chat or contact forms).
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
- Financial Data: We may collect financial information related to transactions you make on our platform, including payment methods (such as credit card numbers, billing addresses), but we do not store complete financial information.
- Mobile Device Data: Device information, such as your mobile device ID, model, manufacturer, and information about your location if you access the site from a mobile device.
2. How We Use Your Information
We use your personal information to:
- Provide, maintain, and improve our services, including processing your transactions and fulfilling orders.
- Communicate with you about products, services, offers, promotions, and events.
- Respond to your comments, questions, and customer service requests.
- Personalize your experience on our site according to your preferences.
- Monitor and analyze trends, usage, and activities to improve and customize the site.
3. How We Share Your Information
We may share the information we collect about you in the following situations:
- With Third Parties: We may share your information with vendors, consultants, and other service providers who perform services on our behalf.
- By Law or to Protect Rights: If we believe disclosure is necessary to respond to legal process, to investigate or remedy potential policy violations, or to protect the rights, property, and safety of others.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the site and improve your experience.
- Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and reject cookies, but this may affect the availability and functionality of the site.
- Analytics: We may also use third-party services like Google Analytics to collect and analyze usage information about our site and users.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations, enforce agreements, and resolve disputes.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request copies of your personal data.
- Correction: You have the right to request that we correct any information you believe is inaccurate.
- Deletion: You have the right to request that we delete your personal data under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal data.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
8. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If you become aware that we have inadvertently collected personal data from a child under the age of 13, please contact us, and we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. You are encouraged to review this Privacy Policy periodically to stay informed of any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
[inkupp]
[56 Dong, Longhui District, Choujiang Street, Yiwu City, Zhejiang Province]
[751692812@qq.com]
[+86 15658905725]
Thank you for reading our Privacy Policy.